Archive for November, 2010

Salon Training time

These next two weeks in our salon are traditionally a little quieter as clients drag out their hair appointment to look fresh for xmas parties etc in December. So we use this time to train, train, train the team. This is a great time to freshen up on the customer service systems, do some retail recommending training, all with the aim of getting the maximum dollars available over the xmas rush.

We recommend that if you have some gaps in your appointment book, book them out specifically for training and don’t allow any clients in their once you have done it. It is tempting to take the bookings if they come up, but never underestimate the investment power of a good team training, especially at this time of year. Stick to the training schedule and reap the benefits!

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See you there!

November 15, 2010 at 12:44 am 1 comment


Iain Horne

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